TERMS & CONDITIONS

Welcome to Athletic Twelve! These terms apply to all purchases made through our website. By placing an order, you agree to the terms below, we’ll keep it clear and fair.

1. Who are we

Athletic Twelve, registered at Van Zuylen van Nijeveltstraat 119, 2242 AL Wassenaar, The Netherlands
Chamber of Commerce (KvK): 97315907
VAT ID: NL005264293B19
Email: support@athletictwelve.com 

2. Orders

Once you place your order, you’ll get a confirmation by email.
We do our best to fulfill every order, but we reserve the right to cancel if something goes wrong (like stock errors, technical issues, or suspected fraud).

Prices and product details may be updated or corrected at any time. If we’ve made a pricing mistake, we’ll let you know before shipping.

3. Shipping

Athletic Twelve's estimated delivery time and shipping fees vary by country. We aim to ship all orders within 3 to 5 business days. Please see below for more information.

Shipping costs? You’ll see them clearly at checkout, no surprises. For our Dutch crowd: spend €90 or more and we’ll ship your order for free within the Netherlands.

Once your order is on the move, you’ll get a tracking link so you can follow the journey from us to you.

4. Returns

Not 100% happy? No problem.
You’ve got 14 days after delivery to return your order, no questions asked. Just make sure:

• The item is unused, unworn, and in original packaging

• All tags and labels are still attached

• You request your return via your client account on our website. 

Return shipping costs are on you. If you used a discount code when placing your order, your refund will reflect the discounted amount you actually paid. Want all the details? Check our full Return Policy. 

5. Issues or damaged items

If something arrives damaged or incorrect, let us know within 48 hours of receiving your order. We'll fix it, whether that’s a replacement or refund.

6. Privacy & data

We respect your privacy. When you place an order, sign up for our newsletter, or visit our site, we may collect some data to process your order, improve your experience, or send cool updates (only with your permission).

Want to know more? Check our Privacy Policy.

7. Liability

We’re responsible for getting your product to you in good condition. But we’re not liable for indirect damage, delays, or losses beyond the order value.

8. Governing law

We’re based in the Netherlands, so Dutch law applies. Any disputes will go through the Dutch courts.

Final note

We’re here to build a strong brand and a strong relationship with our customers. If anything’s unclear or goes wrong, just reach out, we’ll work it out together.